Returns and Refunds Policy

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to REVGO SERVICES SDN. BHD.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the REVGO SERVICES SDN. BHD., accessible from https://revgoservices.work/
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

This Returns & Refunds Policy outlines the terms under which You may return Goods and request refunds when purchasing from REVGO SERVICES SDN. BHD.

By placing an Order through our Service, You agree to the terms outlined in this Policy.

2. Returns

You have the right to return Goods within 30 days from the date You receive the Order.

To be eligible for a return:

  • Goods must be in their original condition
  • Goods must not be used, damaged or altered
  • Goods should be returned with original packaging (where applicable)

We reserve the right to refuse returns that do not meet these conditions.

3. Refunds

Once We receive and inspect the returned Goods:

  • We will notify You of the approval or rejection of Your refund
  • If approved, the refund will be processed within a reasonable timeframe

Refunds will be issued using the original payment method where possible.

Processing times may vary depending on Your payment provider.

4. Exchange (If Applicable)

If You receive defective or incorrect Goods, You may request an exchange.

We will review the request and provide a suitable resolution, including replacement where appropriate.

5. Cancellation Policy

Orders may be cancelled within 12 hours of placement.

To request a cancellation:

  • You must contact us within the 12-hour timeframe
  • Cancellation requests made after this period may not be accepted

Once the cancellation is approved, any payment made will be refunded accordingly.

6. Inspection and Approval

All returned Goods will be inspected upon receipt.

We reserve the right to:

  • Approve or reject return requests
  • Determine eligibility based on condition and compliance with this Policy

7. Contact Us

If You have any questions about this Returns & Refunds Policy, or wish to initiate a return or cancellation, You may contact us: